Major project
Investigation into Improving the Utility, Usability and Engagement of a CIEHF… [Read more]
Improved website prototype homepage
Following analysis of current ergonomics and human factors websites a new improved concept was created in Adobe XD using these findings.
Old website design
A mixed-method between-groups study was performed collecting quantitative data from online questionnaires (30 participants), and qualitative data from remote moderated interviews (6 participants) on the performance of 2 existing websites. A prototype website was then created to offer improvements and then similarly assessed to investigate if the performance had been successfully improved.
Website improvements
Results from analysis of the existing CIEHF websites identified various improvements to website utility, aesthetic design, navigation, page structure, content presentation and language which were incorporated into a new prototype design.
Study process
The study process followed a number of stages through design, data collection and analysis
Online questionnaire
An online questionnaire was created to collect quantitative data using Likert scales and multiple-choice questions. Data were analysed using SPSS.
Remote interviews
Interviews were conducted remotely and then transcribed and coded using NVivo to look for common themes.
Results
Results from testing the new prototype showed the improvements were generally successful in improving the utility, usability and engagement of the website. However, the improvement in performance was significantly greater for younger people (18 -39 years old) than older people (40 – 65+ years old). It’s therefore recommended a longitudinal study with a bigger sample size should be undertaken to understand if the differences found between age groups are significant over a longer use time.
Benjamin Sudall
Experienced engineering professional who takes a user centred design approach to projects.
I have 12 years of experience in the defence and aviation sector working on major international projects. I enjoy the creative element of design and using user-centred design techniques to ensure designs are suitable for the people using them. I have successfully worked on cockpit design, aircraft HMI, manufacturing workshop design, website design and control room design.
Major project
Investigation into Improving the Utility, Usability and Engagement of a CIEHF Educational Website